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Are you a highly organized individual with a flair for communication and attention to detail? PHF Services Ltd is on the lookout for an administration assistant/personal assistant (PA) to join its remote team. This is a fantastic opportunity to work from home while contributing to a dynamic organization that values professionalism and efficiency.

In this role, you'll handle administrative tasks like call management, scheduling, document organization, and providing top-tier support to keep daily operations running smoothly. Your excellent telephone etiquette, strong verbal and written communication skills, and proficiency in IT, English, and math will be key to excelling in this position.

Why Work with PHF Services Ltd?

PHF Services Ltd. brings over 10 years of experience in private medical practice management, helping healthcare professionals work smarter while ensuring patients receive the best service""from appointment booking to billing.

PHF specializes in managing key aspects of private practices, including clinic bookings, diary management, phone handling, and billing. This allows healthcare providers to focus on what they do best""caring for patients. As part of its expanding portfolio, PHF now offers innovative software solutions like practice management tools and ebilling software, enhancing operations further.

Role Details:

• Position: Administration Assistant/PA
• Location: Fully Remote (secure workspace required, Windows-based PC or laptop needed""Macs not supported)
• Salary: £22,309 per year
• Job Type: Full Time
• Schedule: Four-day working week (8:00 AM-6:00 PM)

Initial training combines in-person sessions at PHF's Nottingham office with remote online learning.

What You'll Do:

• Manage inbound/outbound calls
• Organize daily diaries and schedule appointments
• Coordinate clinics, theatre sessions, and procedures
• Book outpatient/inpatient appointments
• Respond to noncomplex inquiries and ensure GDPR compliance
• Perform accurate data entry and process credit card payments
• Liaise with healthcare professionals, private hospitals, solicitors, and insurance companies

What You'll Need:

• A professional telephone manner
• Strong verbal and written communication skills
• Proficiency in IT, English, and Maths
• Ability to meet strict deadlines while working independently and in a team
• A "can-do" attitude and a knack for learning new software

Experience in secretarial roles or medical environments is preferred but not essential.

What's in It for You?

• Annual leave (including bank holidays)
• Pension scheme
• Busybees childcare vouchers
• Specsavers eye care vouchers

How to Apply:

If you're ready to take on this exciting role, please forward your CV and a cover letter. Highlight your salary expectations, explain why you're the best candidate, and share how you can make a difference at PHF Services Ltd. Interested individual click here to apply

Applications are open until the position is filled, but act quickly as the listing may close early due to high demand. Previous applicants need not apply.

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