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• Location: Gloucester, Gloucestershire (Hybrid – Up to 2 Days Remote)
• Salary: £26,125 per year
• Job Type: Permanent | Full-Time
• Company: Brite Recruitment
• Application Deadline: July 9, 2025

Join a Leading Tech Firm – Provide Essential IT Support!

Brite Recruitment is hiring a First Line Support Engineer to provide technical assistance, troubleshoot software issues, and ensure seamless installation of software products for clients.

This full-time hybrid role offers competitive pay, career growth, and the opportunity to work in a dynamic IT environment, making it ideal for professionals looking to advance in technical support.

Key Responsibilities – What You’ll Do

Technical Support & Troubleshooting

• Provide first-line technical support via phone, email & remote desktop
• Diagnose & resolve software-related problems efficiently
• Assist clients with software installation & initial configuration

Client Training & Knowledge Sharing

• Offer basic training to clients on software usage
• Stay updated on software features & share insights with clients
• Escalate complex issues to the 2nd Line Support team

Documentation & Software Testing

• Maintain accurate records of client interactions & technical issues
• Assist in testing new software releases & reporting bugs
• Ensure high-quality service & customer satisfaction

Why Work With Us?

• Hybrid Work Model – Work Remotely Up to 2 Days Per Week
• Competitive Salary – Earn £26,125 Per Year
• Career Growth & Stability in IT Support
• Work in a Fast-Paced, Client-Focused Tech Environment

Qualifications & Requirements

• Previous experience in a technical support role OR IT qualifications
• Excellent problem-solving & analytical skills
• Strong written & verbal communication abilities
• Self-motivated with a positive attitude
• Ability to work under pressure while maintaining quality & attention to detail

Perks & Benefits – Why Join Brite Recruitment?

• Competitive Salary – £26,125 Per Year
• 25 Days Annual Leave + Bank Holidays
• Pension & Healthcare Schemes
• Professional Development & Career Growth in IT Support

How to Apply?

• Step 1: Apply directly via this link: Click Here
• Step 2: Complete the online application form (Ensure details are accurate before submission).
• Step 3: Shortlisted candidates will be contacted via email.

Deadline to Apply: July 9, 2025

Company HQ: Gloucester, Gloucestershire

Final Thoughts – Secure a High-Paying IT Role Today!

This First Line Support Engineer role is perfect for IT professionals looking to advance their career, gain hands-on technical support experience, and work in a dynamic hybrid environment.

Don’t miss out – Click Below to Apply!

APPLY NOW